“Leslie is…very quick…She kept the project team focused and moving forward…great job of communicating…Implementation would have struggled tremendously without her…handles obstacles in a professional and effective manner…Leslie’s upbeat and outgoing attitude is a refreshing addition to our team…she keeps a very positive and motivating mood for her projects…great job of planning and support during the stressful implementation…Leslie is a self starter and keeps her projects moving along well” June 2002 performance review

Talents

MIS/IT strategic project management, teamwork, communications, process engineering, business planning
Enterprise knowledge/doc info management, workflow systems, efficiency engineering, Documentum
Web site, html tools, xml, uml, graphics, javascript, creative solutions
Database, application design, Microsoft advanced skills all software, SQL
Online or stand-up presentations/training, curriculum and instructional designing, technical writing
Leadership, flexibility, practicality, creativity, team player, competitive athlete/dancer, optimist

Experience

Project manager, consultant, innovator, team leader, facilitator, web site master
Educator, curriculum coordinator, instructional author online and print
Workflow systems, telecomm, finance and banking, insurance, military, personnel and recruitment
Colleges, corporations, dot com startups, consulting firms
Budgeting, building business cases, vendor negotiations

Recent Accomplishments

• Systems Operations Project Manager/Process Planner – On time/within budget, development and rollout of web-based workflow system. Coordinated team on middleware/XML/Java GUI, functional/design specs to process engineering, to UAT (user testing), through deployment to enterprise 42 cities
• Project Manager bank loan workflow management IT application - business analysis, cost justification, vendor negotiation, installation to users statewide
• Project Manager bank teller system testing and deployment to statewide branches
• Intranet knowledge/doc manager and web developer, corporate university, instituted learning management system to 2,000 learners ($200K+), web site, online learning, 1000+ documents
• Telecommunications enterprise management system curriculum designer and team leader responsible for developing system documentation, presenting over 800 hours of standup training in few months
• Web knowledge designer and application developer for international dot-com start-up producing web sites and knowledge indexing for worldwide telecomm customers like Qwest and GTE/GNI (Dallas)
• Use case UML process design for web knowledge application development for Oracle/Java/XML platform

Recent Positions

• Ops/IT Project Manager, Process Engineer, Ops Knowledge Web Site Manager, Corporate University Developer and Systems Training Consultant - Time Warner Telecom - Denver, CO - 2000 to Aug. 2002
• Director of web curriculum design, user training, JAVA/SQL/XML/UML application planning - DigitalMasterwork - Denver, CO - 1999 to 2000
• Asst. VP, Senior MIS Project Manager - Pacific Bank - San Francisco, CA - 1996 to 1999
• Computer Curriculum Coordinator and online learning developer - Heald Business Colleges - San Francisco, CA - 1993 to 1996
• Manager IT Training and Senior Systems Analyst - World Savings and Loan - Oakland, CA - 1988 to 1993

Professional Info

Society for Technical Communicators (STC) - competition manager and volunteer judge
International Society of Performance Improvement (ISPI)
Instructional Design certification workshops, Heald Colleges
MBA Info Systems courses at Univ. of California (Berkeley), Regis College, Golden Gate Univ.
MA, abD Linguistics - Univ. of So. California
BA Colorado College